FAQ’s
Where dogs are family.
The Dog Spot is a unique boarding facility on a scenic 9 acres in Mt Washington. At The Dog Spot, we treat every pet as it it were our own. As animal lovers and owners ourselves, we know how important it is that your furry family members enjoy a stress-free and fun environment while you are away.
What are your hours?
We operate under a Conditional Use Permit, so we have very limited hours. 8-10am and 4-5pm-Monday-Sat. No pickups or drop offs on Sundays and Holidays. Reservations must be made in advance.
What does ALL inclusive mean?
We charge one fee for all dogs, no matter their size or care needs. Every canine guest has multiple play sessions in yard each day. Individual playtime is always available as well. We are happy to administer oral medications, special meal prep, special diets (even those requiring refrigeration), treats and of course, lots of cuddles!
Do you offer indoor tours?
We don’t as we have found it to be so disruptive to the dogs that are currently staying with us, that we have discontinued indoor tours. Just like at home, dogs react to a stranger entering the kennel and when one barks, they all go off! We operate under a conditional use permit and always have to be careful to not disturb our neighbors, as well as we do not want our current doggie residents stressed by the excessive noise. Please check out our FB page with tons of videos and pictures for past 10 years of boarding.
Can we pickup on Sunday?
No, we are closed on Sundays.
How does the pricing work?
We charge $28.00 (+tax) a day. You pay for the day you arrive, no matter the time (just like a hotel!), and if you pick up between 8:00am – 10:00am, you will not be charged for your pickup day. However if your pet stays for the day, you will be charged for your pickup day. If you have multiple dogs and they can reside in the same run, the 2nd dog in the same run is $23.00(+tax) and the 3rd dog is $18.00(+tax). We do not charge extra for special diets or medication. Our pricing is all inclusive!
Doggie Daycare pricing is now: $22.00 a day(+tax) for drop in and $200(+tax) for 10 day packages.(Good for 90 days)
Does your facility have heat/air conditioning?
Absolutely! Climate control is a huge priority in our facility, as our clients are mostly house/family dogs like our own, that are used to their creature comforts! We have also purchased a generator as a backup power source, in case of any power failures. We want to make sure we are prepared for any emergency that might arise. Our goal is that our visitors are as comfortable as they would be sleeping on their couch at home!
Is there anyone there overnight?
Yes! The owner lives on site with her own 4 dogs. This facility is located on her 9 acre farm, with the kennel area directly behind her home.
Can I call and check on my pet?
Of course! We welcome your call during normal business hours and totally understand the desire to check in and see how they are doing. The nice thing about dealing with a small, totally family run business is that we DO know each and every dog that is here! We are the ones taking care of them, so we can honestly tell you how your pup is doing, because we really do know!
Will my dog go out with other dogs?
It depends. We do not require dogs to intermix, so if you want your dog to have yard time several times a day, alone, no problem. We also have many young, active dogs who visit both for daycare and boarding. We love blending play groups with appropriate dogs. Un-neutered dogs are not in group plays after they reach 6 months, as we do not feel it is safe. But we are happy to board any friendly pup, neutered or not! Females are a bit different and we may put out with other females, at our discretion. We do have multiple fenced areas to accommodate everyone specific needs.
What are my payment options?
We only take cash or check. Payment is expected when you pick up your dog or you may prepay when you drop off.
What should I bring/not bring?
Proof of vaccinations (proof of vaccines will not be returned) and food are required. We require you bring your own food because this will help prevent tummy upset from switching foods. But, please only bring the food your dog will need for his stay. Do not bring us a full 50 lb bag of food, as we have limited storage. We also ask you to portion out your dog’s food into separate baggies, per feeding. Currently, we ask that you only bring food, portioned into a baggie per meal and treats, if you like. All runs already have raised Kurunda beds in them and if you request it, we can add additional soft bedding on top! We don’t allow any sort of chain collars, but ask that you have a buckle collar(no harnesses) on your pup, with identification, if possible.
What shot records do you require?
When you board for the first time, we need proof that your dog has had its vaccinations. We do accept titers that are three years old or less for everything but rabies. Current Kentucky law requires a current rabies vaccination. The vaccine records will NOT be returned, so please make sure to bring us a copy you do not need back.
How often will my dog be exercised?
Typically 4-5 times a day. We make sure they get out as often as they need, just like our own dogs. Since the owner lives on site, they typically run the same schedule as her own dogs. They go out the first time between 6-6:30 am and out for the last time between 9-10pm.
Can I pay extra and pick up late in the evening?
No, we do not offer late pick-up. If you are unable to pick up your dog by the end of the business day, please just let us know and you can pick them up the following morning at no additional charge. As long as you pick up the next morning between 8:00am – 10:00am., you will not be charged for an additional day.
Are there any breed restrictions?
We do not have any breed restrictions. However, your dog must be friendly enough that we can handle them. The way our facility is set up, in order for them to go out for exercise, we take them out of their interior run to the outside fenced exercise areas. Some dogs are not comfortable with this and may do better at a facility that has indoor/outdoor runs. We may require a day of daycare, prior to boarding, if there is any question about your dogs comfort with being handled by multiple strangers. Our facility is not a good fit for every dog and want to make sure we can provide excellent and safe service for each guest. Feel free to call and discuss if you have any questions regarding this policy.
Will I get to see my dog on Facebook?
Maybe or maybe not. We love taking pictures and videos of all of our visitors, but many things can cause us not to post on FB. The main one is many videos I upload just never appear and we have NO control over that! Sometimes they appear a day later! Sometimes they never post and we have no way to fix that. Sometimes we are just TOO busy taking care of the dogs, to take many videos…dog care always come first! Sometimes the videos have undesirables in them, like a dog starting going potty in the middle of it, etc. So we can’t guarantee FB pictures and videos, but we do try out best!
Do you board dogs that have not been neutered or spayed?
Yes, we are happy to have them come visit, but of course, we must limit interaction with other clients dogs. Under 6 months, we usually have no concerns, but as they age, unfixed dogs are then usually exercised individually. We are fortunately to have several fenced areas, so they still get out regularly, but just not in play groups.
The Dog Spot
Located on a scenic farm just ten minutes from the Gene Snyder/Bardstown Rd exit.
Contact Us
Drop Off & Pick-Up Times
Mon - Sat: 8am - 10am
Mon - Sat: 4pm - 5pm
No pick-up & Drop off/ on Sundays & Holidays