Frequently Asked Questions

How does the pricing work?
We charge $25.00 a day. You pay for the day you arrive, no matter the time (just like a hotel!), and if you pick up between 8:00am
- 10:00am, you will not be charged for your pickup day. However if your pet stays for the day, you will be charged for your pickup
day. If you have multiple dogs and they can reside in the same run, the 2nd dog in the same run is $20.00 and the 3rd dog is
$15.00. We do not charge extra for special diets or medication. Our pricing is all inclusive!
Doggie Daycare is $18.00 a day for drop in(by appointment) or you can purchase a package of 10 for $160.00, reducing it $16.00
a day. Packages are good for up to 1 year.
All services will now incur a 6% sales tax due to a new state law.

Can we pickup on Sunday?
No, we are closed on Sundays.

What are your hours?
We operate by appointment only. Appointments are generally set between 8:00am - 10:00am or 4:00pm - 5:00pm Monday through

Does your facility have heat/air conditioning?
Absolutely! Climate control is a huge priority in our facility, as our clients are mostly house/family dogs like our own, that are used
to their creature comforts! We have also purchased a generator as a backup power source, in case of any power failures. We
want to  make sure we are prepared for any emergency that might arise. Our goal is that our visitors are as comfortable as they
would be sleeping on their couch at home!

Is there anyone there overnight?
Yes! The owner lives on site with her own 4 dogs. This facility is located on her 9 acre farm, with the kennel area directly behind
her home.  

Can I call and check on my pet?
Of course! We welcome your call during normal business hours and totally understand the desire to check in and see how they
are doing. The nice thing about dealing with a small, totally family run business is that we DO know each and every dog that is
here! We are the ones taking care of them, so we can honestly tell you how your pup is doing, because we really do know!

Will my dog go out with other dogs?
Only if you want your dog to! We have several friendly dogs that come here regularly and play together. If your dog likes other
dogs, we will try to find size and age appropriate playmates for them. But, if your dog only likes his housemate or doesn't like other
dogs, that's ok too! We have multiple fenced  areas to accommodate everyone specific needs.

Are there any breed restrictions?
We do not have any breed restrictions. However, your dog must be friendly enough that we can handle them. The way our facility
is set up, in order for them to go out for exercise, we take them out of their interior run to the outside fenced exercise areas. Some
dogs are not comfortable with this and may do better at a facility that has indoor/outdoor runs. We may require one day of doggie
daycare, prior to boarding or a meet and greet if there is any question about your dog's comfort with this handling.

What should I bring/not bring?
Proof of vaccinations (proof of vaccines will not be returned) and food are required. We require you bring your own food because
this will help prevent tummy upset from switching foods. But, please only bring the food your dog will need for his stay. Do not
bring us a full 50 lb bag of food, as we have limited storage. We also
ask you to portion out your dog's food into separate baggies,
per feeding. Do not bring your bowls, as we have stainless steel bowls here. You are welcome to bring  bedding (though every run
has a raised Kurunda bed in it), a couple toys and treats for your dog. We ask that your dog have on a buckle collar, but for safety
reasons we cannot leave choke chains or pinch collars on dogs while they are staying with us.

What shot records do you require?
When you board for the first time, we need proof that your dog has had its vaccinations. We do accept titers that are three years
old or less for everything but rabies. Current Kentucky  law requires a current rabies vaccination.
The vaccine records will NOT be
returned, so please make sure to bring us a copy you do not need back.

How often will my dog be exercised?
Typically 4-5 times a day. We make sure they get out as often as they need, just like our own dogs. Since the owner lives on site,
they typically run the same schedule as her own dogs. They go out the first time between 6-6:30 am and out for the last time
between 9-10pm.

Can I pay extra and pick up late in the evening?
No, we do not offer late pick-up. If you are unable to pick up your dog by the end of the business day, please just let us know and
you can pick them up the following morning at no additional charge. As long as you pick up the next morning between 8:00am -
10:00am., you will not be charged  for an additional day.

Can I come by and see the facility?
Absolutely! All tours are by appointment only. Please just give us a call  at 502-538-7387 and make an appointment. We'd be glad
to meet you and your dog. Appointments are generally set between 8:00am - 10:00am or 4:00pm - 5:00pm Monday through
Friday, but other times may be available, if your schedule requires.

What are my payment options?
We only take cash or check. Payment is expected when you pick up your dog or you may prepay when you drop off.